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3 Mobile Network

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Post by Guest Wed 09 Mar 2011, 12:17 pm

Is anyone else having trouble accessing the internet through 3G?

I have an iPhone 4 and it just doesn't wanna connect!

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Post by Scottrf Wed 09 Mar 2011, 12:19 pm

Probably should have got a proper phone rather than a posing device.

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Post by Guest Wed 09 Mar 2011, 12:20 pm

It makes calls, receives calls, text messages and vibrates.... does that not constitute a proper phone?

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Post by Scottrf Wed 09 Mar 2011, 12:24 pm

I'm not sure everyone would agree that they can make calls Whistle

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Post by Guest Wed 09 Mar 2011, 12:29 pm

You should remind them they have an iPod Touch then! laughing

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Post by David Tails Wed 09 Mar 2011, 12:33 pm

I have the old school 3G (Waiting for the 5 before upgrading!) and I'm not having any problems with 3G connection. Could be more to do with area though I guess.

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Post by Enforcer Wed 09 Mar 2011, 2:47 pm

No problem in Cardiff/Newport

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Post by ADMIN Wed 09 Mar 2011, 3:10 pm

The 3 network is generally considered the worst, most techies I know snigger when it's mentioned.

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Post by Guest Wed 09 Mar 2011, 3:20 pm

Hero wrote:The 3 network is generally considered the worst, most techies I know snigger when it's mentioned.

First problem i've had in 3 years.

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Post by Scottrf Wed 09 Mar 2011, 3:30 pm

King Beer wrote:
Hero wrote:The 3 network is generally considered the worst, most techies I know snigger when it's mentioned.
First problem i've had in 3 years.
While I was on 3 the reception was better than a lot of people I know on the other networks.

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Post by ADMIN Wed 09 Mar 2011, 3:58 pm

Type 'which is the worst phone network' into Google, it's littered with comments etc about 3.

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Post by Guest Wed 09 Mar 2011, 4:02 pm

Hero wrote:Type 'which is the worst phone network' into Google, it's littered with comments etc about 3.

The first 3 i read were about the customer service. Which i agree is pants. But i very rarely don't have a signal, i've never had tariff trouble or phone problems and to be fair, any time i have called them, my query has been dealt with.

Guess it's a matter of opinion.

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Post by Scottrf Wed 09 Mar 2011, 4:05 pm

Hero wrote:Type 'which is the worst phone network' into Google, it's littered with comments etc about 3.
Why would I read second hand information when I was with them for years?

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Post by ADMIN Wed 09 Mar 2011, 4:10 pm

You've obviously been the lucky one, they are though generally regarded as the worst phone network provider.


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Post by Guest Wed 09 Mar 2011, 4:11 pm

Hero wrote:You've obviously been the lucky one, they are though generally regarded as the worst phone network provider.


Again, it comes down to opinion.

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Post by Scottrf Wed 09 Mar 2011, 4:19 pm

Hero wrote:You've obviously been the lucky one, they are though generally regarded as the worst phone network provider.
A lot of reputation is down to passing on another persons opinion and is hard to shake. I've heard a few times "Don't go with 3, you won't get reception anywhere" only to find out they have never used them. And their reception is probably the best in my experience, I could make calls in villages where other networks didn't get signal.

Customer service may not be great, I guess you have to have problems to experience that.

But I had a very cheap phone - £5 per month, with near enough to unlimited texts/calls. Not a great phone but great value.

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Post by ADMIN Wed 09 Mar 2011, 4:26 pm

Review site that came top of Google rankings:

http://www.reviewcentre.com/reviews12640.html

3 had the most reviews (989) and the worst score.

Yes it's opinion, but it's a widely held opinion.

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Post by Guest Wed 09 Mar 2011, 4:28 pm

Just scanning it it's again either complaints about the coverage or the customer service.

With regards to coverage, we live in an age of technology where the internet proves a useful tool, so here's an idea for them, google your flipping area to check coverage before buying.

Muppets.

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Post by Scottrf Wed 09 Mar 2011, 4:34 pm

Apparently something has changed in the last few months so their coverage/signal isn't as good. Don't have much inclination to find exactly what, but they used to piggyback the signal of some of the other networks and it seems something to do with that.

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Post by ADMIN Wed 09 Mar 2011, 4:39 pm

Has anyone with Orange/T mobile noticed an improvement since they joined forces?

Maybe it's as a result of them combining that 3 is getting pushed out piggyback wise?

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Post by Enforcer Wed 09 Mar 2011, 5:18 pm

Never had a coverage problem with 3, even when my battery is on it's last legs I manage to get on the internet. Went with them as they were the cheapest when I wanted a decent phone and then stayed once my upgrade was due.

I don't know anyone that has been on Vodafone in South Wales who was happy with the coverage.

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Post by David Tails Wed 09 Mar 2011, 6:02 pm

The problem with review sites is that people are always more likely to post a negative review.

You tend not to notice things when they are functioning in the correct manner hence you are less likely to think about reviewing it. It is when something unexpected or unwanted happens that it draws your attention. That is when you are more likely to post something.

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Post by Guest Sun 20 Mar 2011, 5:21 pm

Been with 3 for quite a few years, and yes, the 3G is slow in some places, but its not unusable even then.

Haven't had any problems with 3 or with their customer service, always get polite staff and the one problem I had was cancelling a contract I stupidly took out when on another (long story, not enough room here), but got there in the end. The upshot was, they put me on a third reduced tariff with double everything !! so I've no complaints.

Was there ever a "best" service provider, they all have pro's and cons.

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